Contact information

Last updated: October 22, 2026

At TECHNOVARD we want you to get help quickly. Here's how to reach us and what to include so we can solve your question the first time.

1. Customer service
Email: info@technovard.com
We answer messages Monday to Friday, within 24–48 business hours. Messages sent on weekends or public holidays are answered on the next business day.
Languages: Spanish and English.

2. Questions about an order
To help you faster, please include in your email:
– Your order number (for example, #1001)
– The name and email address used for the purchase
– A short description of your question
– Photos or a video if the product arrived damaged or faulty

3. Where is my order?
When your order ships, we email you the tracking number. If you haven't received it, or the tracking hasn't updated for several days, write to us and we will check it with the carrier. Delivery times are explained in our Shipping Policy.

4. Changes and cancellations
If you need to change your shipping address or cancel your order, email us as soon as possible. We can do it free of charge as long as the order has not shipped yet.

5. Returns, refunds and guarantee
You have 14 days to return your purchase and a 3-year legal guarantee. To start a return, email us with your order number. All the details are in our Refund and Return Policy.

6. Privacy and your data
To access, correct or delete your personal data, or for any privacy question, email us with the subject "Privacy". You can find more information in our Privacy Policy.

7. Business inquiries and collaborations
Are you a content creator, influencer or business interested in working with us? Email us with the subject "Collaboration" and tell us about your project.

8. Website
www.technovard.com

9. Follow us
Instagram: @technovard store
TikTok: @technovard store
Facebook: @technovard store
You can also message us on social media, but for questions about an order we recommend email, so we can check your purchase details securely.

TECHNOVARD is an online-only store. We do not have a physical shop open to the public, so all our customer service is provided online.